Frequently Asked Question
Why is my withdraw Processing/On Hold/Network Vertification
Last Updated 3 years ago
There are a few diffrent states in our systems, here we will try to explain some of them.
Processing
Your withdraw is under processing and will usually be dispatched after a few minutes. If it's still not processed within 30 minutes, please issue a ticket to support.
On Hold
At times, you will see you transaction put on hold. It means we manually inspect your withdraw for a extra security check. Most of the time, these are random and released within an hour. If still not released after an hour, please issue a ticket here on the helpdesk.
Network Verification
Some deposits might need some more confirmation from the network before it is credited.