Frequently Asked Question

Why is my withdraw Processing/On Hold/Network Vertification
Last Updated 2 years ago

There are a few diffrent states in our systems, here we will try to explain some of them.

Processing
Your withdraw is under processing and will usually be dispatched after a few minutes. If it's still not processed within 30 minutes, please issue a ticket to support.

On Hold
At times, you will see you transaction put on hold. It means we manually inspect your withdraw for a extra security check. Most of the time, these are random and released within an hour. If still not released after an hour, please issue a ticket here on the helpdesk.

Network Verification
Some deposits might need some more confirmation from the network before it is credited. 

This website relies on temporary cookies to function, but no personal data is ever stored in the cookies.
OK

Loading ...